To make it easy for you to stick to your payment plan, Afterpay provides automatic payments.
This means on the due date, we take your next installment from the original payment method when you placed your order. We will always send you reminders before an installment is due, so you just need to make sure that there is enough in your account for that installment and we do the rest.
Eligible customers who have multiple installments due on the same date, with the same eligible payment method may have their payments automatically bundled and processed in one transaction at Afterpay’s election. This applies to Pay in 4 orders only, and can include multiple bundled payments processed on the same day. Pay Monthly orders are not included.
Tip! If you’ve been charged an amount that looks different to what you’re expecting, please double check the payment confirmation email that is sent to you as your payments may have been bundled. This email will provide you with a breakdown of the payment, so you can identify which installments were paid.
You also have the option to pay the total owing balance on your account, or a custom amount in one transaction, click here to see how!
If you would prefer to make your payments manually you can turn off the automatic payments, click here to see how.
What happens if a direct debit declines?
We will send you an SMS and an email letting you know that your direct debit has declined.
If a payment declines when we attempt to debit it, we'll try and collect your payment from any other cards you may have on your account.
If your payment is still outstanding, you may be charged a late fee. If you're worried that you won't be able to make a payment, get in touch so we can get you some help!
To make an overdue payment, you can log in to your App or online and make the payment yourself! If you would like to learn more about this, click here.
Pay-in-4 Orders only
Alternatively, paying with a bank account can be a preferred option so you don’t need to worry about lost or expired cards. You can always make payments manually on time or early - by clicking on the PAY button in your account online or in the App.
If your payment is still outstanding after the applicable grace period then you may be charged up to an $8 late fee, which we hate doing. If you're worried you won't be able to make a payment, contact us and we will try to sort something out. Even though we provide a grace period, our system reviews your repayment history for future purchases, so we encourage you to pay as soon as possible.
Please note: If you wish to revoke authorization for payments to be debited from your debit card, ACH or Cash App pay we require you to contact us at least 3 business days prior to the scheduled payment date. If you contact us with less than 3 business days notice, we will assist with your request however we may be unable to revoke authorization for your next scheduled payment date successfully. If you revoke this authorization, you understand that you will be responsible for making your payments by another payment method. Please refer to our Terms for further information.