The first step is to check your emails and ensure that the gift card is not appearing in your junk/spam folder.
You can view and track your gift order status with the Prezzee Gift Tracker, you will also have the ability to correct any mistakes with the email address or resend the gift card if the delivery failed.
You can track your order at gifttracker.prezzee.com
If you have purchased e-Gift Cards through Afterpay and you require assistance, please click here to send a message to the Prezzee team. You can also call them directly on +1 (855) 929 3700 or email at email@example.com.
The Prezzee Team is available 7 days a week between the hours of 9am - 9pm Eastern USA time.