Afterpay is committed to working with our community to promote responsible spending. This means Afterpay community members buying what they can afford, and paying according to our short term instalment plan.
To help with this, we limit Afterpay to people who are 18 years or older and who are genuinely committed to working with us to plan, book, buy and pay responsibly.
To protect your privacy and security and comply with regulatory requirements, we need to verify your identity when you sign up to Afterpay. All personal information you provide in the verification process will be handled in accordance with our Privacy Policy here.
You can check the status of your verification, and provide additional information online in “My Afterpay" under “Account”, and by clicking the Person Icon on the App.
We may ask for one or both of the following (legible photo required):
- New Zealand Driver Licence
- New Zealand Passport
Note: We may request further documentation to verify your address.
Take care to key in the information correctly, it must match what you have keyed in to your Afterpay Account Profile exactly.
Once your account has been verified successfully, we will automatically perform a credit check to determine your eligibility and spend limit with Afterpay. This check may be visible to other lenders and may impact your credit score.
If you try and are not able to complete the verification, you can contact us and provide a copy of your ID. You can start the verification process by clicking here or by sending us a message via your app. We will do our best to make a decision within 2 business days.