Afterpay is committed to working with our community to promote responsible spending. This means Afterpay community members buying what they can afford, and paying according to our short term instalment plan.
To help with this, we limit Afterpay to people who are 18 years or older and who are genuinely committed to working with us to plan, book, buy and pay responsibly.
You can check the status of your verification, and provide additional information online in “My Afterpay" under “Account”, and by clicking the Person Icon on the App.
We may ask for one or both of the following (legible photo required):
- New Zealand Driver Licence
- New Zealand Passport
Take care to key in the information correctly it must match what you have keyed in to your Afterpay Account Profile exactly.
If you try and are not able to complete the verification, you can contact us and provide a copy of your ID. You can start the verification process by clicking here or by sending us a message via your app. We will do our best to make a decision within 2 business days.