Afterpay Single-Use Payment

• Go back to your cart page
• Wait a few seconds - until you get the success page (it's Bondi mint)
• Proceed to checkout

• Make sure you're using the latest OS for your phone
• Re-download the Afterpay app to make sure you have the latest version
• Logout and log back into the app
• Try again

First please check you have the latest version on our app installed - version is 1.87

Check you entered the right purchase amount, especially any added taxes and shipping.

To try again with a new purchase amount, tap Buy now. Pay later and enter the new amount.

If you've already entered a purchase amount and you need to edit it, tap the Afterpay button and select Edit card amount.

If you’re using store credit, a promo code or a gift card, read How do I use Single-Use Payment with store credit, promo codes or gift cards?

Please note: Typically Afterpay adds an extra 10% to the order to always make sure everything is covered. You're only charged for what you end up spending, so don't worry if the purchase amount is slightly larger than the order

With Afterpay Single-Use Payment, you can shop and pay at certain online retailers directly in your Afterpay app.

Simply shop within the Afterpay app at a participating retailer of your choice, then at checkout let us know your purchase amount and confirm your payment schedule.

The Afterpay app will auto-fill the payment section with Single-Use Payment details. You can then click purchase and finalize your order.

Once your order is placed, your down payment will be authorized and your order will appear in your Afterpay account, where you'll pay it off over 6 weeks, interest-free.

Once you login to the Afterpay app, you will see on the Shop page a section called "in-app only", there you will find all amazing Single-Use Payment merchants.

At Afterpay, we try to provide you with the most personalized, most relevant shopping experience possible. We constantly aim to personalize your shopping experience based on a variety of shopping and customer experience metrics, and this means that your own shopping experience might be different from that of your friends, family, and colleagues, including which merchants you see and can shop at within the Afterpay app. If you’re unable to see a particular merchant within the app, this is normal. We’re working hard to roll out  our merchants to all of our customers.

Single-use merchants can only be found on the Afterpay app.

1. Open your Afterpay app (or download the app and sign up if you haven’t already).
2. Browse the "Shop in Afterpay app" section, or find a merchant labeled “In-App Only” in the app, or.
3. Shop, add to your cart, and then when you’re ready to check out.
4. Tap the green “Buy Now. Pay Later” button at the bottom of the screen and follow the instructions.

If you’ve entered the purchase amount but haven’t confirmed your payment schedule:

• Tap the X in the corner of the Afterpay screen
• The screen will close and this Single-Use Payment setup will stop.

If you’ve confirmed your payment schedule and auto-filled the Single-Use Payment details, but haven’t placed the order:

• Tap the Afterpay button at the bottom of the app screen
• Tap Cancel Single-Use Payment
• The Single-Use Payment details that were auto-filled will be cancelled and can be removed.

Note: To cancel a Single-Use Payment at Target, first open the saved payment method containing the Single-Use Payment details, then follow the steps above.

If you’ve placed the order:

You’ll need to contact the retailer and request a return. For more details, read How do returns and refunds work for Single-Use Payment orders?

If some Single-Use Payment (like the CVV) is missing from the checkout page, you can retry having the details auto-filled:

• Tap the Afterpay button at the bottom of the app screen
• Tap Retry card details

If you’re experiencing technical difficulties with the Single-Use Payment option, here is a small checklist you can use to try and get it working:

• Make sure your phone has the latest update from the manufacturer
• Make sure you have the latest version of the Afterpay app
  • If yes, try to force close the app and create a new card again

If this still isn't successful, you can let us know in the app and try again later.

Yes, all the benefits remain the same for you when shopping with these merchants, including paying in 4 over six weeks, interest free.

Currently, you can only shop with Single-Use Payment in Afterpay’s iOS and Android apps in Australia. With Afterpay Single-Use Payment, you can shop and pay at certain online retailers directly in your Afterpay app.

If your item is eligible for a refund to your original form of payment, follow these steps:

• Contact the retailer and start their returns process
• In your Orders tab, select the order you wish to return
• Tap the '...' menu button, then select Returning an order
• Select Returning by mail
• Follow the remaining steps.

If you have a question or a concern regarding your refund, please make sure to include a copy of your refund receipt or proof of refund to Afterpay’s customer support team.

• Apply the discount at the store checkout. 
• Tap the activated Buy now. Pay later button.
• Enter the full purchase amount (the amount before the discount was applied), plus any shipping and taxes.
• Confirm your payment schedule. 
• The Single-Use Payment details will be auto-filled into the credit/debit card section.
• Place your order. 
• Your down payment will be authorized and your order will show up in your Afterpay app's Orders tab.
• We’ll confirm the final discounted price and adjust your payment schedule accordingly. Any partial refunds of your down payment will be issued within 24 hours. 

Please note: You're only charged for what you end up spending, so don't worry if the purchase amount is slightly larger than the order.

If your discount doesn’t appear, cancel the Single-Use Payment order and try again.

At Afterpay, we try to provide you with the most personalized, most relevant shopping experience possible. We constantly aim to personalize your shopping experience based on a variety of shopping and customer experience metrics, and this means that your own shopping experience might be different from that of your friends, family, and colleagues, including which merchants you see and can shop at within the Afterpay app. If you’re unable to see a particular merchant within the app, this is normal.We’re working hard to roll out our merchants to all of our customers.

Orders will reflect in your Afterpay account once the merchant starts processing your order.