The first step is to check your emails and ensure that the gift card is not appearing in your junk/spam folder.
You can view and track your gift order status with the Prezzee Gift Tracker, you will also have the ability to correct any mistakes with the email address or resend the gift card if the delivery failed.
You can track your order at gifttracker.prezzee.com.au
If you have purchased e-Gift Cards from Afterpay and you require assistance, please call this dedicated number 02 4412 0905 or click here to send a message to the dedicated team
Afterpay Gift Cards Team are available during these times
8am – 6pm Monday – Friday
9am – 5pm Saturday