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Returns/ Refunds
Payments
- Can I change the date a payment is due?
- Can I pay less than the full instalment amount?
- Capital One Credit Cards
- What happens if my card is lost / stolen or cancelled by the bank?
- Apple Pay Help
- How do payments work?
Log In / Account Access
Managing Orders
- IMPORTANT UPDATE: Merchant Delays & Response Times
- I want to use Afterpay at Savage x Fenty
- How many orders can I have with Afterpay?
- What to do if my order hasn't arrived yet?
- Why haven't I received my goods yet?
- Promotional Codes
Managing your Account
- I think my account has been hacked
- Pulse | Afterpay Rewards
- Can I take a break from Afterpay?
- How to opt out of marketing emails and push notifications
- How do I change my phone number?
- How can I add or remove a card on my account?
Afterpay Card
- How do in-store purchases work with Afterpay? Afterpay Card
- Who can purchase in-store using the Afterpay Card?
- How do I return something I purchased in-store using Afterpay?
- Help! I’m having trouble making an in-store purchase with Afterpay
- Where can I shop In-Store using Afterpay Card?
- Where can I see my past in-store Afterpay purchases?
Getting Started With Afterpay
- I'm not receiving the SMS Verification Code when signing up
- Using Afterpay at Forever 21
- I want to shop - how do I sign up?
- When will my first payment be taken?
- How does Afterpay work?
- Who can use Afterpay?