What is the Afterpay Plus Card?
The Afterpay Plus Card is a digital card that lives in your digital wallet and lets you pay in 4 instalments in store where Apple Pay or Google Pay are accepted.
Where can I use the Afterpay Plus Card Program?
The Afterpay Plus Card can only be used for US purchases made with Apple Pay or Google Pay. Certain merchant, product, goods, and service restrictions apply.
Restrictions include but not limited to Gambling, Adult Services, Telemarketing and some financial related transactions (e.g. money transfers)
How does the Afterpay Plus Card Program work?
This special product is only available for selected customers. You can then go ahead and sign up for the Afterpay Plus Card Program in the Afterpay app. Follow the steps to add the Afterpay Plus Card to your digital wallet. When you’re ready to pay, select the Afterpay Plus Card in your digital wallet and tap to pay anywhere Apple Pay or Google Pay are accepted.
How much can I spend with the Afterpay Plus Card?
Your available to spend amount is based on a variety of factors including your payment history and spending pattern with Afterpay. This applies to all Afterpay users to help give you confidence every time you shop. View your available spend amount on the In-Store tab.
Do I still use my Afterpay Card?
The Afterpay Plus Card replaces the Afterpay Card
How much does the Afterpay Plus Card Program cost?
There is a $5.99 monthly fee
How do I dispute the monthly fee if there is an issue?
If you have any issues with your monthly fee, you can contact us here and we'll be more than happy to help!
How do I return something I purchased using the Afterpay Plus Card?
Afterpay purchases follow the retailer's standard return policy. Check with the retailer to make sure your purchase is eligible for return.
If your item is eligible for a refund to your original form of payment, follow these steps:
- Launch the Afterpay app and tap into the Card tab.
- Select “How it Works” in the top right corner, followed by “How do I return an order?”
- Tap the “Make an Afterpay Card return” button, followed by “Refund to Afterpay Card”
- Your Afterpay Card will open in your digital wallet. Tap the phone near the card reader to initiate the return.
- If the return is successful, it may take up to 10 days for funds to be returned to your card.
How do I cancel the Afterpay Plus Card Program?
To manage or cancel the Afterpay Plus Card Program, review your subscription in the settings of the APP.
- Go to My Afterpay
- Tap on the settings icon (top right)
- Tap on manage Afterpay Plus Card
- Tap on Cancel Afterpay Plus Card
Once you have confirmed cancellation you will be able to continue using the Afterpay Plus Card Program until the end of the current billing cycle. At the end of the billing cycle your card will be downgraded to the regular instore card which can be accepted by Afterpay retailers
What happens if my account becomes overdue?
If your account status changes in the billing cycle, we will cancel your membership of the Afterpay Plus Card Program immediately. If this happens the fee is non refundable.
Why does my identity need to be verified to sign up for the Afterpay Plus Card Program? Is it safe?
The security of your personal information is a priority for Afterpay. We are required by law to collect this information to protect your identity.
When I’m using my Afterpay Plus Card I’m receiving too many notifications, can I make them stop?
You cannot unsubscribe from automated notifications (SMS and email) related to your account, orders or payments.
Who can use the Afterpay Plus Card Program?
Afterpay customers who have made at least one Afterpay purchase, have been a customer for 42 days and who meet additional eligibility criteria to qualify may sign up for the Afterpay Plus Card Program.
Note: The Afterpay Plus Card Program is not currently available to MA residents.
Don’t see the option to sign up as a banner in your app?
Good things come to those who wait right? Our Afterpay Plus Card Program is not yet available on general release. We anticipate a full launch coming soon!
The Afterpay Plus Card is issued by Sutton Bank, Member FDIC, pursuant to a licence from Visa U.S.A Inc., and the installment plans under the Afterpay Plus Card Program are issued by First Electronic Bank, Member FDIC.