What are Afterpay in-store offers?
Afterpay in-store offers provide you with earnings from eligible in-store purchases that can be spent/redeemed on future online and in-store Afterpay purchases.
What are 'Plus Exclusive' Afterpay in-store offers?
Plus Exclusive offers are additional Afterpay in-store offers that only Afterpay Plus cardholders have exclusive access to.
Where can I earn Afterpay in-store offers?
Afterpay in-store offers can be earned on eligible in-store transactions at merchants participating in the program. Discover participating merchants in the Afterpay app on the In-Store tab. Afterpay in-store offers cannot be earned from online Afterpay purchases.
How do I know if I have any special in-store offers in my area?
Log onto your app, the banner top of the shop in-store or rewards page will show places you can apply offers within a 20 mile radius of your location.
When will earnings be received in my app?
Afterpay in-store offers earnings may take at least 24 - 48 hours+ from the transaction date to arrive in your Afterpay app.
If your earnings haven’t been reflected in your app, please check the particular offer’s terms & conditions. Often, offers may have expired before you purchased or you didn’t satisfy all earning requirements. For all other inquiries, please contact us here
Can I earn money on online purchases or only in-store purchases?
Earnings can only be earned on eligible in-store purchases at participating merchants.
Can I redeem my earnings with online purchases or only in-store purchases?
You can redeem your earnings on future online and in-store Afterpay purchases
How do I view how much money I've earned?
In the Afterpay App, tap on the Rewards tab or In-store tab to view your earnings balance.
How do I redeem/spend my earnings?
Earnings from Afterpay in-store offers can only be spent/redeemed when at least $10 is available in your Afterpay in-store offers balance. If your Afterpay in-store offers balance is less than $10, you will not be able to redeem and the ‘Redeem’ button will not be available/visible.
- To redeem your earned Afterpay in-store offers, open the Rewards tab in the Afterpay app and tap the ‘View’ button on the Afterpay in-store offers tile.
- Tap the ‘Redeem’ button found next to your Afterpay in-store offers balance.
- Select the amount you wish to redeem towards your next Afterpay transaction - either $10, $20, or $50 - and tap ‘Continue’.
- Your selected amount will be automatically deducted from your next in-store or online Afterpay transaction where the total purchase price is $1 more than your redemption amount. For example, if you have redeemed $10 from your balance, it will only be applied to your next Afterpay purchase of $11 or more.
- Afterpay in-store offers redemptions are single use only and cannot be used in conjunction with any other Afterpay offer. For example, if you redeem two amounts (ie. $10 and $20) from your Afterpay in-store offers earnings balance before you next transact, the first redemption will be applied to your next Afterpay transaction and the second redemption will be applied to the Afterpay transaction after that, and so on.
- Your redemption amount will be applied to the total original purchase value as displayed by the retailer (including tax, shipping costs) to reduce the value of your four payments equally.
- In-store earnings that are converted into a redemption amount will expire within 3 months of the date of creation of redemption amount.
Will my earnings I convert into a redemption expire?
Yes. In-store earnings that are converted into a redemption amount will expire within 3 months of the date of creation of redemption amount.
Will my Afterpay in-store offer earnings expire?
Yes. Afterpay in-store offers earnings expire 12 months from the date of your last Afterpay transaction and can only be used if your Afterpay account is not closed or suspended.
Can I share my earnings with a friend? Is there a code to share?
No. Earnings are for your use only.
How can I opt-out and opt-in?
- Visit the My Afterpay tab
- Tap the settings icon in the top right corner
- Tap the ‘Afterpay in-store offers’ option and follow the prompts.