When you add a new card to your account and set it as the preferred card, it is used as the preferred card for new orders only.
Your old card will still be the preferred card for any orders placed with it, unless you make a "Pay Now" payment and select the new card as the preferred card.
If a payment for an order fails, we will try other cards on your account. Once all associated orders with a card are paid off, you can remove the old card from your account in the My Account / Billing section.
When adding a new card please ensure that the card has been activated with the bank and that you have at least $5 available to spend.
If you still need help - get in touch