Please attach any screenshots that may help us to investigate what happened
List the order number/s for any orders that you don't recognise
If your card was used, contact your card issuer as soon as possible to let them know
Please provide your address as listed on your account
What was the date of the transaction?
What amount was debited from your card?
Please select your country
We collect and handle personal data in accordance with our Privacy Policy (https://www.afterpay.com/privacy-policy). We'll use personal data submitted through this form to manage your account or respond to your query. If you agree, check box to continue.
If you are a merchant - Please provide the Merchant ID - this can be found online within your Online Account. If you are a new merchant type NA.
