I'M A MERCHANT

All About Afterpay

• How do I get set up with Afterpay?

Managing My Business Account

• I am a merchant, when do I get paid?
• How do I download my reconciliation information?
• How do I reset my password?
• I am a merchant how do I process a refund?
• I am a merchant how do I modify an existing order?
• I am a merchant how do I cancel an existing order?

Contact Us

• I am a Merchant and need Technical Assistance (Issue with website/ connection Afterpay)
• I am a Merchant how can I get in touch with you guys?
• I am a merchant can I phone you for help?

Selling Internationally

• Are any additional fees or charges applied to the exchange rate used or to the cost of the purchase by the customer?
• Cross Border Trade - What is it?
• Cross Border Trade - What happens when a refund is issued by a Retailer?
• Will we (merchants) be able to see the amounts the customer sees or will the merchant portal always show in our currency?
• When do I get paid for cross border transactions?
• When do I get paid for cross border transactions?

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