We're sorry to see you go!
You can close your account with us at any time by simply requesting this via the mobile app or logging into your Afterpay account via desktop. Just make sure your account balance is at $0 before you follow the steps below (it's super easy!)
- Go to 'My profile'
- Select 'deactivate account'
- Confirm why you are closing the account
- Enter your password to confirm (we'll send you an email to confirm your account has been deactivated once complete)
Please note, when an account is closed with us we may retain personal information we hold about you for a period of time, including to satisfy our obligations under law, and as described in our Privacy Policy, available on our website. While your account remains closed, you will have access to log-in for record keeping purposes.
Want to re-open your account? Read this