There can be a few different reasons as to why your payment may have been declined.
Insufficient funds on your card:
This is one of the most common reasons as to why your payment will decline. Make sure that there are enough funds in your nominated account when your payment due date comes around.
Are there any restrictions on your card? Has your card been canceled?
If you are sure that you had sufficient funds on your card, it would be good to double check with your bank that there are no restrictions or blocks placed on your card. Sometimes, the bank may block your card if they see any suspicious activity or transactions. This can be resolved with a quick call/message to your bank to make sure everything is okay!
If your card has been canceled, simply add your new card to your account and make the payment yourself. If you are yet to receive your new card, have a look at this article.
Are your card details correct?
It is important to make sure that your card number and security code are correct, otherwise your payment will be declined.
If your payment has been declined, you can log in to your account via the app or website and make the payment yourself. Have a look at this article to find out more.