Afterpay is committed to working with our community to promote responsible spending. This means Afterpay community members buying what they can afford, and paying according to our short term instalment plan.
To help with this, we limit Afterpay to people who are 18 years or older and who are genuinely committed to working with us to plan, book, buy and pay responsibly.
And that means we have to verify your identity when you sign up to Afterpay, to make sure you fit our profile and that you are not taking advantage through a false account.
You can check the status of your verification, and provide additional information online in “My Account” under “Profile Verification”, and by clicking the Person Icon on the App.
You can help verify your identity by providing us with details of your Driver's Licence and your Medicare Card.
If you don’t have a Driver’s License or Medicare Card you can contact us here and provide alternative forms of identity verification (Passport).
You can start the verification process by clicking on the image below and we will do our best to make a decision within 2 business days.