At Afterpay, we’re always working on making our community as secure as possible for everyone. That’s why, before shopping with us, we collect information about our customers and retail partners.
We do this as part of our registration process.
In some instances we may ask you for some further information (such as your Australian driver’s licence number or Medicare card) so that we can verify your ID.
There is nothing you need to do unless prompted by us.
This process will assist us to prevent fraud and ensure that everyone who uses the service is 18 years or older and prevent misuse of the Afterpay System.
Verifying your identity does not mean that Afterpay will approve your order as a number of other factors are taken into account during this process. Please find out more about declined orders here: https://help.afterpay.com/hc/en-au/articles/217425986-Why-is-my-order-being-declined-