Absolutely you can!
If you are on our mobile app, you are in luck we prioritise messages received through our mobile app. So if you are reading this from within our mobile app:
Android users - click the speech bubble- bottom right
Apple users - click make a note - top right
If you are not on a mobile device - click on the picture of the envelope below and let us know how we can help.
We are available online 7 days a week so we'll get back to you asap and you can get on with your day.
Our normal response time is same day.