If your preferred card is lost or stolen we will attempt to take payment from any other card stored on your account to help to prevent incurring late fees.
If you only have one card on your account you will need to add a new payment method to your account
To do this, please follow these steps:
Log in to your Afterpay account at www.afterpay.com
- Select “My Account”
- Select “Billing”
- Select “Add Payment Method” and complete card details before clicking “Add Payment Method”
- Next to the new payment method, select “Preferred Card” to ensure that all future transactions are made using the new payment method. If you want to use a card as a 'one off' you can use PAY NOW feature remember to untick the box for store for future payments.
If you do not have another way to pay us, and have payments due in the next 2 weeks, contact us.
If you do not have any payments in the next 2 weeks - just wait until you get your new card delivered and add it to your account.
NEW: If you have our APP you can also update billing details in the manage account / payment methods section