Sometimes we run a pre-authorisation check where we temporarily hold a small amount from your account - up to the value of your first installment (plus 1 cent) for online purchases and up to 25% (plus 1 cent) of the value of your in-store Afterpay Card purchase. This is to ensure that your nominated card is working correctly.
Once this check is approved, we instruct the bank to void the transaction. Sometimes it might appear on your account as a second payment.
Don't worry though, it is not a second payment and it will be resolved on your account shortly. If you have any trouble, please contact us.