We are in unprecedented times as a result of COVID19 so we are having to make some tough decisions so that we can continue to support the greater Afterpay Family. We have decided that all of our customers will now pay the first payment upfront. This allows us to support those in our community that perhaps are less fortunate than others and are doing things tough right now.
Sometimes we run a pre-authorisation check where we take a small amount from your account – up to the value of your first instalment (plus 1 cent) for online purchases and up to 25% of the value of your in-store barcode (plus 1 cent)– to make sure your nominated card is working right.
Once this check is approved, we will instruct the bank to void the transaction. Sometimes it might appear on your account as a second payment.
Don’t worry - it is not a second payment and it will be resolved on your account shortly. If you have any questions, please contact us here.
First payment higher than the other three? For some purchases, if your total order amount exceeds your Afterpay-approved spending limit the first payment may be higher than subsequent payments. Afterpay will show you how the instalments are split before you pay.
If you have any questions please contact us here.